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COMPANY RECORD № 889

United Airlines

United Airlines logo
united.comOfficial company website

Customer Service Number

TOLL-FREE
1-800-864-8331

Reservations and booking changes (US and Canada)

US and Canada24 hours daily

01 / CONTACT ROUTES

Choose the right point of contact.

For United, start by identifying whether the matter concerns a reservation, checked baggage or feedback about travel. The main number here is the published reservations line, while the linked company tools handle other requests. A booking amendment does not by itself establish eligibility for money back.

About the main line: United lists this English-language reservation line for US and Canada callers. Agent phone bookings carry a published $25 fee; this is not a dedicated refund department.

Telephone

Baggage Recovery Center — US and Canada

1-800-335-2247
US and Canada

English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.

SourceReviewed 2026-10-12

Refund information

Refund requests and information

Open refund information

Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.

SourceReviewed 2026-10-06

FLIGHT CONTACT NOTES

Reservations & booking

For a United Airlines booking enquiry, prepare the dates, route and passenger details before approaching the airline or your chosen seller.

  • Review the fare conditions and the price of all requested extras.
  • Ask about any charge associated with the chosen booking channel.

The number retains its documented department and region; it is not a booking service operated by this register.

FLIGHT CONTACT NOTES

Changes, cancellations & refunds

To amend or cancel a United Airlines ticket, first identify its issuer and the applicable fare conditions. A change request and a refund decision are different steps.

  • Keep the existing booking reference and the proposed replacement travel details together.
  • Confirm the full price difference, fees or retained credit before accepting an amendment.

A general contact is not labelled as a dedicated refund desk unless the source expressly identifies that department.

02 / BEFORE YOU CONTACT

A little preparation.
A clearer conversation.

  1. 01

    Locate the ticket issuer before requesting a change.

  2. 02

    Write down the flight and travel date associated with the enquiry.

  3. 03

    Check the current airline terms for phone booking charges before a transaction.

03 / READER EXPERIENCES

Your experience with United Airlines

Published contributions come from readers. New submissions are reviewed before appearing here.

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Your experience with United Airlines

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04 / THE RECORD

Sources & editorial notes

Read the original material when a deadline, availability or eligibility decision matters.

01united.com/en/us/fly/help/contact-reservations.html
02united.com/en/us/refunds
03united.com/
04united.com/en/us/manageres/mytrips
05vacations.united.com/general/terms/
06united.com/en/us/Forgot-MileagePlus-Number
07jetstream.united.com/
08vacations.united.com/
09united.com/packages/en-us/vacation-packages-from-united-states
10unitedcargo.com/en/us/learn/support/contact-us.html
11unitedcargo.com/en/us/products/trustua.html

Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.

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