THE COVEREGISTER.A company contact
reference for everyday life.

COMPANY RECORD № 300

EVA Air

EVA Air logo
evaair.comOfficial company website

Customer Service Number

TOLL-FREE
1-800-695-1188

Reservations and customer service

US24 hours daily; Chinese and English

01 / CONTACT ROUTES

Choose the right point of contact.

The information below gives a source-linked route to EVA Air and preparation notes for your enquiry. Read the carrier’s latest travel notice when a disruption affects your route. A listed contact does not guarantee a particular decision or response.

About the main line: General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

FLIGHT CONTACT NOTES

Reservations & booking

For a EVA Air booking enquiry, prepare the dates, route and passenger details before approaching the airline or your chosen seller.

  • Review the fare conditions and the price of all requested extras.
  • Ask about any charge associated with the chosen booking channel.

The number retains its documented department and region; it is not a booking service operated by this register.

FLIGHT CONTACT NOTES

Changes, cancellations & refunds

To amend or cancel a EVA Air ticket, first identify its issuer and the applicable fare conditions. A change request and a refund decision are different steps.

  • Keep the existing booking reference and the proposed replacement travel details together.
  • Confirm the full price difference, fees or retained credit before accepting an amendment.

A general contact is not labelled as a dedicated refund desk unless the source expressly identifies that department.

02 / BEFORE YOU CONTACT

A little preparation.
A clearer conversation.

  1. 01

    Read the carrier’s latest travel notice when a disruption affects your route.

  2. 02

    A ticket number and a booking reference can identify different records; keep both in your private notes.

  3. 03

    Separate the flight that is affected from other flights in the same itinerary.

03 / READER EXPERIENCES

Your experience with EVA Air

Published contributions come from readers. New submissions are reviewed before appearing here.

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Your experience with EVA Air

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04 / THE RECORD

Sources & editorial notes

Read the original material when a deadline, availability or eligibility decision matters.

01evaair.com/en-us/customer-services/contact-us/contact/
02evaair.com/en-us/manage/view-my-booking/
03booking.evaair.com/flyeva/eva/b2c/manage-your-trip/cancelbooking-login.aspx
04booking.evaair.com/flyeva/eva/b2c/refund-application-login.aspx
05booking.evaair.com/flyeva/eva/b2c/modifyflight.aspx
06evaair.com/

Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.

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