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COMPANY RECORD № 245

Delta Air Lines

Delta Air Lines logo
delta.comOfficial company website

Customer Service Number

TOLL-FREE
1-800-221-1212

New and existing reservations (US)

US24 hours daily

01 / CONTACT ROUTES

Choose the right point of contact.

Delta’s main reservations contact serves new and existing flight enquiries. Refund-status and baggage contacts are documented separately, so a bag claim should not be confused with changing a ticket. If another agency sold the booking, Delta directs servicing requests to that seller.

About the main line: General sales and reservation assistance. Refund status has a separately published department; ticket eligibility still depends on the ticket and issuer.

Telephone

Refund status — US

1-800-847-0578
USMonday–Friday 8 am–7 pm Eastern; closed Saturday, Sunday and US holidays

SourceReviewed 2026-10-24

Telephone

Baggage assistance — US

1-800-325-8224
USDaily 6 am–midnight Eastern

SourceReviewed 2026-10-24

FLIGHT CONTACT NOTES

Reservations & booking

For a Delta Air Lines booking enquiry, prepare the dates, route and passenger details before approaching the airline or your chosen seller.

  • Review the fare conditions and the price of all requested extras.
  • Ask about any charge associated with the chosen booking channel.

The number retains its documented department and region; it is not a booking service operated by this register.

FLIGHT CONTACT NOTES

Changes, cancellations & refunds

To amend or cancel a Delta Air Lines ticket, first identify its issuer and the applicable fare conditions. A change request and a refund decision are different steps.

  • Keep the existing booking reference and the proposed replacement travel details together.
  • Confirm the full price difference, fees or retained credit before accepting an amendment.

A general contact is not labelled as a dedicated refund desk unless the source expressly identifies that department.

02 / BEFORE YOU CONTACT

A little preparation.
A clearer conversation.

  1. 01

    Identify whether Delta or another agency issued the ticket.

  2. 02

    Keep the confirmation and travel dates ready for reservations.

  3. 03

    Use the refund-status or baggage route only when its listed purpose matches the issue.

03 / READER EXPERIENCES

Your experience with Delta Air Lines

Published contributions come from readers. New submissions are reviewed before appearing here.

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Your experience with Delta Air Lines

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04 / THE RECORD

Sources & editorial notes

Read the original material when a deadline, availability or eligibility decision matters.

01delta.com/us/en/need-help/overview
02delta.com/us/en/need-help/support-flights
03delta.com/
04delta.com/my-trips/search
05delta.com/us/en/change-cancel/cancel-flight
06americanexpress.com/en-us/support/contacts/
07delta.com/us/en/need-help/support-skymiles
08pro.delta.com/
09delta.com/us/en/delta-vacations
10delta.com/us/en/baggage/overview

Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.

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