THE COVEREGISTER.A company contact
reference for everyday life.

COMPANY RECORD № 069

Asiana Airlines

Asiana Airlines logo
flyasiana.comOfficial company website

Customer Service Number

TOLL-FREE
1-800-227-4262

Reservations and customer service

USDaily 8 a.m.–midnight Pacific Time

01 / CONTACT ROUTES

Choose the right point of contact.

Before reaching Asiana Airlines, identify the service or purchase your question relates to. For bags, retain the claim reference and bag tag independently of the ticket. A listed contact does not guarantee a particular decision or response.

About the main line: General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

FLIGHT CONTACT NOTES

Reservations & booking

For a Asiana Airlines booking enquiry, prepare the dates, route and passenger details before approaching the airline or your chosen seller.

  • Review the fare conditions and the price of all requested extras.
  • Ask about any charge associated with the chosen booking channel.

The number retains its documented department and region; it is not a booking service operated by this register.

FLIGHT CONTACT NOTES

Changes, cancellations & refunds

To amend or cancel a Asiana Airlines ticket, first identify its issuer and the applicable fare conditions. A change request and a refund decision are different steps.

  • Keep the existing booking reference and the proposed replacement travel details together.
  • Confirm the full price difference, fees or retained credit before accepting an amendment.

A general contact is not labelled as a dedicated refund desk unless the source expressly identifies that department.

02 / BEFORE YOU CONTACT

A little preparation.
A clearer conversation.

  1. 01

    Separate the flight that is affected from other flights in the same itinerary.

  2. 02

    Record who issued the ticket before choosing a servicing channel.

  3. 03

    Decide whether you are asking for information, an itinerary amendment or a refund assessment.

03 / READER EXPERIENCES

Your experience with Asiana Airlines

Published contributions come from readers. New submissions are reviewed before appearing here.

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Your experience with Asiana Airlines

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04 / THE RECORD

Sources & editorial notes

Read the original material when a deadline, availability or eligibility decision matters.

01flyasiana.com/C/US/EN/contents/medical-assistance-guide
02flyasiana.com/C/US/EN/contents/book-online
03flyasiana.com/C/US/EN/contents/ticket-information
04flyasiana.com/

Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.

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