THE COVEREGISTER.A company contact
reference for everyday life.

COMPANY RECORD № 024

Air Canada

Air Canada logo
aircanada.comOfficial company website

Customer Service Number

TOLL-FREE
1-888-247-2262

Reservations and customer service

US and Canada24 hours daily

01 / CONTACT ROUTES

Choose the right point of contact.

This record helps you find a documented starting point for an enquiry to Air Canada. A ticket number and a booking reference can identify different records; keep both in your private notes. A listed contact does not guarantee a particular decision or response.

About the main line: General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

02 / BEFORE YOU CONTACT

A little preparation.
A clearer conversation.

  1. 01

    Decide whether you are asking for information, an itinerary amendment or a refund assessment.

  2. 02

    For bags, retain the claim reference and bag tag independently of the ticket.

  3. 03

    Read the carrier’s latest travel notice when a disruption affects your route.

03 / READER EXPERIENCES

Your experience with Air Canada

Published contributions come from readers. New submissions are reviewed before appearing here.

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Your experience with Air Canada

The Cove Register reviews contributions before publication. We do not send this form to Air Canada.

04 / THE RECORD

Sources & editorial notes

Read the original material when a deadline, availability or eligibility decision matters.

01aircanada.com/us/en/ado/home/book/manage-bookings/faq-manage-my-booking.html
02aircanada.com/ca/en/ado/home/fly/customer-support/cancellation-refund.html
03aircanada.com/ca/en/ado/home/fly/customer-support/contact-us.html
04aircanada.com/

Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.

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